Privacy
Privacy policy
Last updated: October 2026
The short version
We only collect what you choose to send us, we use it only to respond to you, and we never sell it.
What we collect
When you use the booking form, we receive:
- your name and email address
- your phone number, if you choose to give it
- whether you are an artist, producer, songwriter, parent, or other
- the message you write
If you email or call us directly, we receive whatever you include in that email or call.
How we use it
We use your information only to reply to you and to schedule and hold your consultation. We do not add you to a mailing list unless you ask us to, for example by joining our “notify me” list.
Text messages
If you give us your mobile number and ask us to contact you, we may send text messages about your booking request, appointment confirmations, reminders and replies to your questions. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Who else sees it
We do not sell, rent, or trade your information. Form messages are delivered to our inbox by a form service (Web3Forms), which passes them along by email. Videos on this site are played through YouTube or Vimeo, which may use their own cookies when you press play.
Your choices
You can ask us at any time to see, correct, or delete the information you sent us. Just email us and we will take care of it.
Contact
Questions about privacy? Email operations@thetruekeygroup.com.